Stres ve Öfke Yönetimi

Course Code: SOE

Purpose of Training: To provide stress coping techniques and anger management skills in business and social life.

Target Audience: Managers, Educators, Marketers, University Students, Sales Representatives, Hospital and Healthcare Workers, Human Resources Management, Public Relations
Employees, Those who cannot control their anger, Those who drive in traffic,
People Who Want to Manage Their Stress and Anger

Content of Training:

What is Stress?
Is There Positive Stress?
Stress Factors with Perceptions
Stress Management Techniques
Psychological and Physical Consequences of Stress
Human Behavior
Types of Responses
Difficult People and Difficult Behaviors
Common Difficult People Types and Behaviors
Tactics for Dealing with Difficult People
Coping with Stress in Difficult Situations
Conflict and Solutions
Root Causes of Differences in Human Behavior
Personality Profiles
Tips for Dealing with Difficult Situations in Business Life
What is Anger? Does Anger Vary from Person to Person?
Anger Management, The Concept of Trust and Its Importance in Anger Management
Techniques to Remove Anger with Intrinsic Motivation
Ways to Calm People Down and Listen
Identifying sources of stress
Transforming sources of stress into opportunities
Anger management
Radical change from negative to positive in thoughts, beliefs and emotions
Focus (mindfulness) practices

Duration of Training: 2 days (12 lesson hours)

Prerequisites: None

Certificate: Duha Academy approved certificate